Cetak Tabulasi

Data Tabulasi Survey Kepuasan Masyarakat

KANTOR KEMENTERIAN AGAMA KOTA SALATIGA

Tahun 2026

No Responden	Pertanyaan									Total
No Responden	1	2	3	4	5	6	7	8	9	Total
1	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	4	72
2	4	4	4	4	4	4	4	4	4	36
3	4	4	4	4	4	4	4	4	4	36
4	4	4	4	1	4	4	4	4	4	33
5	4	4	4	4	4	4	4	4	4	36
6	4	4	4	4	4	4	4	4	4	36
7	4	4	4	4	4	4	4	4	4	36
8	3	3	3	3	3	3	3	3	3	27
9	4	4	4	4	4	4	4	4	4	36
10	4	4	4	4	4	4	4	4	4	36
Total	43	43	43	40	43	43	43	43	43	384
Rata-Rata Pertanyaan	4.30	4.30	4.30	4.00	4.30	4.30	4.30	4.30	4.30	38.4
Rata-Rata Unsur	43 / 1 = 43.00 43.00 / 10 = 4.30	43 / 1 = 43.00 43.00 / 10 = 4.30	43 / 1 = 43.00 43.00 / 10 = 4.30	40 / 1 = 40.00 40.00 / 10 = 4.00	43 / 1 = 43.00 43.00 / 10 = 4.30	43 / 1 = 43.00 43.00 / 10 = 4.30	43 / 1 = 43.00 43.00 / 10 = 4.30	43 / 1 = 43.00 43.00 / 10 = 4.30	43 / 1 = 43.00 43.00 / 10 = 4.30	38.40
Rata-Rata Tertimbang Unsur	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	40.00 / 10 = 4.00 4.00 X (1/9) 4.00 X 0.111 = 0.44	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	43.00 / 10 = 4.30 4.30 X (1/9) 4.30 X 0.111 = 0.48	4.27

No	Unsur	Jumlah Pertanyaan	Total Nilai	Nilai Rata-Rata Unsur	Nilai Rata-Rata Tertimbang Unsur
1	Persyaratan	1	43	4.30	0.48
2	Prosedur	1	43	4.30	0.48
3	Waktu Pelayanan	1	43	4.30	0.48
4	Kesesuaian Biaya Pelayanan	1	40	4.00	0.44
5	Produk Spesifikasi Jenis Pelayanan	1	43	4.30	0.48
6	Kompetensi Pelaksana	1	43	4.30	0.48
7	Perilaku Pelaksana	1	43	4.30	0.48
8	Penanganan Pengaduan, Saran dan Masukan	1	43	4.30	0.48
9	Sarana Dan Prasarana	1	43	4.30	0.48
Indexs Survey Kepuasan Masyarakat					4.27 ( )
Konversi					106.67
Mutu Pelayanan